At BayTrail Appliance Repair, we are committed to safeguarding the privacy of visitors to our website. This Privacy Policy outlines how we collect, use, and protect your information in compliance with U.S. law. By using our website and services, you agree to the terms of this Privacy Policy.

We collect personal information that you voluntarily provide to us when you submit a service request through our call request form, contact us by phone, or communicate with us via email. This information includes your name, phone number, email address, and any other details you provide regarding your appliance repair needs.

We use your personal information solely for service-related purposes, including contacting you to confirm appointments, provide updates, and respond to your inquiries. You agree that we and our trusted partners may contact you via phone, email, or text for these purposes. We do not sell or lease your personal information to third parties.

Your information may be shared with our trusted partners to facilitate operational needs and deliver the requested services. These partners are obligated to maintain the confidentiality and security of your personal information.

Our website uses cookies and web beacons to collect non-personal browsing data. This information helps us improve your user experience by analyzing website traffic and usage patterns. Cookies do not collect personal information, and you can configure your browser to refuse cookies if you prefer.

You acknowledge and agree to waive your right to sue or take any legal action beyond direct negotiation in connection with any disputes relating to your use of our website or services. The maximum compensation for any claims related to our services or website usage is limited to $100.

In the event of a dispute, each party will bear their own legal fees and expenses. If you have any concerns or disputes, we encourage you to contact us directly at (415) 251-5622, and we will make every effort to resolve the issue amicably.

This Privacy Policy may be updated periodically. Any changes to this policy will be posted on our website, and by continuing to use our services, you agree to be bound by the updated terms.